Our subsidiary, Red Sea Global Hospitality, has achieved an outstanding milestone, recording a Net Promoter Score (NPS) of 90.48, the highest score reported in 2025. The NPS is a globally recognized measure of guest satisfaction and loyalty, indicating how likely guests are to recommend our hotel and resorts. With anything above 70 considered world-class, reaching 90.48 reflects the exceptional service culture, dedication, and guest-centric mindset our teams demonstrate every day.

This success is driven by the exceptional commitment of our hospitality professionals, who bring our signature properties—Desert Rock, Shebara, Turtle Bay Hotel at The Red Sea, and Thuwal Private Retreat—to life by delivering unmatched guest journeys across our destinations. Today, our growing team of 766 experts is dedicated to creating unforgettable experiences and meaningful moments for every guest, reflecting the unwavering pursuit of excellence that defines our hospitality standards.